Privacy Policy

Your Privacy Rights

This is our privacy notice for our customers and visitors to our Web site. When we use the words “We”, “our”, and “us” we mean Sente Mortgage Company. “You” and “your” mean the types of customers described below. We take our clients’ financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information

The Information that We Collect

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms
Information about your transaction with us
Information about your transactions with our affiliates
Information about your transactions with nonaffiliated third parties.
Information from a consumer reporting agency Information you provide us when you make an inquiry.
We do not disclose any nonpublic personal information about you to anyone, except as authorized by law.

In addition, we collect phone contacts in the mobile app when you share the app.

Confidentiality, Security and Integrity of Your Nonpublic Personal Information

We restrict access to nonpublic personal information about you to employees who need to know that information to provide you products, services or answers to your questions. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Nonpublic Personal Information and Nonaffiliated Third Parties

Since we value our customer relationship with you, we will not disclose your nonpublic personal information to nonaffiliated third parties, except as permitted by law.

Nonpublic Personal Information about Our Former Customers

If you desire to no longer do business with us, we will adhere to the privacy policies and practices as described in this notice

Confirmation and Maintenance of Personal Information

If you have questions or just want to confirm that your personal information at Sente Mortgage Company is correct, please contact us at compliance@sentemortgage.com. If you send an e-mail, do not include confidential information. If you have any reason to believe that the information we hold with respect to you or your account is inaccurate, outdated, or incomplete, please contact us by telephone or in writing so that such information may be corrected or updated as soon as possible.